Our business hours are Monday through Sunday from 10:00 am to 9:00 pm EST. Orders typically deliver to the customer within 7-10 business days. Orders placed over weekend will be shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within the time frame noted. Custom orders need 30-35 days for production. Then we ship immediately to you.
Orders CAN NOT be canceled or changed once they have been submitted to our automated system. If you have questions before placing your order, please call us at 1-888-276-5060.
PAYMENT OPTIONS AND POLICIES
All major credit cards and PayPal accounts are accepted. For customer protection due to online fraud we ship only to the billing address and name on credit card. Our system will deny your order if the exact billing address is not provided.
If any product is out of stock, unavailable or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. Substitutions usually will be just longer in length, or instead of wavy, will be straight.
Please note: Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.